Tunai777 Privacy Policy – Your Data Protection

1. Introduction to Tunai777's Privacy Policy

Tunai777 is an online betting and gaming platform operating for users in Malaysia. We care deeply about the privacy of every member and are committed to handling all collected personal information with the utmost integrity. This Privacy Policy explains in detail how we collect, use, store and protect your data in line with best practices in data protection.

By registering for or using Tunai777's services, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully so you fully understand your rights as a user of our platform. If you do not agree with any part of this policy, please contact us before continuing to use the service.

2. Information We Collect

Tunai777 only collects information necessary to provide a quality and secure service to Malaysian users. The types of information we collect include:

• Registration Information: Full name, email address, mobile phone number, date of birth and encrypted password.
• Verification Documents (KYC): A copy of your MyKad or Malaysian passport for identity verification and regulatory compliance purposes.
• Financial Information: Local bank account details, e-wallet account numbers such as Touch 'n Go eWallet, Boost or GrabPay, and transaction history in MYR.
• Usage Data: IP address, device type, operating system, web browser, game activity logs and betting behaviour within our platform.
• Cookies and Tracking Technologies: Browsing data collected via cookies to enhance the user experience and support internal analytics.

3. How We Use Your Information

Any information you provide to tunai777 is used responsibly and solely for legitimate purposes. The following are the primary ways your data is used:

• Verifying your identity during registration and MYR fund withdrawal processes.
• Processing deposits and withdrawals via Malaysian payment channels such as DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and ShopeePay.
• Providing responsive and effective customer support.
• Sending important notifications related to your account, exclusive promotions, and platform updates.
• Complying with legal and regulatory obligations such as anti-money laundering (AML) requirements and consumer protection.
• Analysing usage patterns to continuously improve Tunai777's products and services.
• Protecting the platform against fraud, suspicious activity and unauthorised access.

4. Sharing Information with Third Parties

Tunai777 does not sell or disclose your personal information to third parties without your consent, except in the following circumstances:

• Trusted Service Providers: We may share data with payment technology providers, cloud service providers, and technical partners who support the operation of our platform. All such parties are bound by strict confidentiality agreements.
• Legal Requirements: Where required by Malaysian authorities or a competent court, we will disclose the necessary information in accordance with legal procedures.
• Fraud Prevention: Data may be shared with compliance bodies or security agencies as part of efforts to prevent fraud and protect other users.

In all of the situations above, we ensure that your information is handled to the highest security standards and used only for the purposes stated.

5. Data Security and Technical Safeguards

Tunai777 invests seriously in security infrastructure to ensure your data remains protected at all times. The technical security measures we employ include:

• End-to-end data encryption using 256-bit SSL/TLS technology across all communications on the platform.
• Passwords stored using bcrypt hashing so that your password is never saved in a readable format.
• Multi-layered firewall and intrusion detection system (IDS) active 24/7.
• Regular security audits conducted by both internal and independent external cybersecurity teams.
• Two-factor authentication (2FA) as an additional layer of protection for account login.
• Data stored in ISO 27001-compliant data centres with strict physical access controls.

While we take all reasonable precautions, no online system can be guaranteed 100% secure. We encourage users to also take their own protective measures, such as using strong, unique passwords and never sharing login credentials with anyone.

6. User Rights Regarding Personal Data

As a Tunai777 user in Malaysia, you have certain rights regarding your personal data. These rights include:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate or out of date.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data from our systems.
• Right to Restrict Processing: You may request that we restrict how we process your data in certain situations.
• Right to Object: You have the right to object to the use of your data for direct marketing purposes.

To exercise any of the rights listed above, please contact the Tunai777 support team by email at support@tunai777.best. We are committed to responding within a reasonable timeframe in accordance with the stated requirements.

7. Cookie Policy

Tunai777 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to remember your preferences, temporarily store login information and analyse traffic on our website.

We use three types of cookies:

• Essential Cookies: Required for the website's core functions to operate correctly, including session authentication and security.
• Analytics Cookies: Helping us understand how users interact with the platform for continuous improvement.
• Marketing Cookies: Used to display promotions and offers relevant to your interests based on your browsing activity.

You can manage your cookie preferences through your web browser settings. However, blocking essential cookies may affect the functionality of certain parts of the tunai777 platform.

8. Data Storage and Transfer

Your personal data is stored on servers located in secure regions that comply with international data protection standards. Tunai777 retains your data for as long as your account remains active or as long as required to meet our legal obligations.

Once your account is closed at your request, we will delete or encrypt your personal data within the stipulated timeframe, except for data that must be retained for legal compliance or financial audit purposes.

9. Changes to This Privacy Policy

Tunai777 reserves the right to update or amend this Privacy Policy from time to time in response to operational needs, legal changes or platform improvements. Any material changes will be communicated to you via your registered email address or an in-account notification.

We encourage you to review this Privacy Policy page periodically to stay informed about how we handle your personal data. The date of the most recent update will always be displayed at the bottom of this page.

Continued use of the tunai777 platform after any changes are announced constitutes your acceptance of the updated terms.

10. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding our Privacy Policy or how we handle your personal data, please don't hesitate to reach out to our team:

• Email: support@tunai777.best
• Support Hours: Monday – Sunday, 9:00 AM – 11:00 PM (Malaysian Time, MYT)

The Tunai777 team will endeavour to respond to all privacy-related enquiries within 3 to 5 business days. We value your trust and are committed to handling every enquiry with full professionalism and confidentiality.

Last Updated: 1 July 2026